We are sorry you’re having a problem with one of our products. We want to make sure you’re happy, but before we can, we’ll need some info first:
Do You Already Have an Account?
If you have purchased through our website and have an account, please log in first and select the drop down “Request Warranty” from the menu at the top of site. There you can find your order history and choose the product you would like to request a warranty for.
Did You Purchase Online as a Guest or from a Physical Location?
If you purchased the product on this website as a Guest and did not create an account, or if you bought it from a physical store or another vendor, please fill out the information below with as much detail as possible and someone from our staff will follow up with you with information or further instructions. The more accurate and detailed information, the quicker a warranty can be issued. (If you purchased the product from a store or another vendor, please include their business name and contact info as well).